INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
NYJ001 Operational
DA01 Operational
SJC01 Operational
AMS01 Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
AMS-2 Operational
NYJ-4 Operational
LON-8 ? Operational
SEF-3 ? Operational
WDC-2 ? Operational
SIN3 Operational
ACS - 250 Williams St. ? Operational
AMS004 - Luttenbergweg 4 ? Operational
BSN003 - 50 Inner Belt Rd. ? Operational
CHG - 350 E Cermak Rd. ? Operational
DAL006 - 1221 Coit Rd. ? Operational
FRA002 - Gutleutstrasse 310 ? Operational
HKG003 - 1 Wang Wo Tsai St ? Operational
LAX014 - 3690 Redondo Beach Ave. ? Operational
LON003 - 11 Hanbury Street ? Operational
MIA003 - 50 NE 9th St. ? Operational
NYJ004 - 1 Enterprise Ave. N. ? Operational
NYM007 - 111th 8th Ave ? Operational
PHX - 2500 West Frye Rd. ? Operational
PHX004 - 2121 South Price Rd. ? Operational
SEF - 140 4th Ave. ? Operational
SEF003 - 3355 S. 120th Pl. ? Operational
SFO002 - 365 Main St. ? Operational
SIN001 - 20 Ayer Rajah Crescent ? Operational
SJE - 11 Great Oaks Blvd. ? Operational
SJE011 - 2151 Mission College Blvd. ? Operational
SYD001 - 639 Gardeners Road ? Operational
WDC002 - 21711 Filigree Ct. ? Operational
DAL2 Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Managed Storage (MH) Operational
Managed Storage - ACS ? Operational
Managed Storage - DAL006 ? Operational
Managed Storage - NYJ004 ? Operational
Managed Storage - SJE011 ? Operational
Bare Metal Services Operational
San Jose SJC01 Bare Metal Servers Operational
San Jose SJC01 Cloud Servers Operational
Dallas DA01 Bare Metal Servers Operational
Dallas DA01Cloud Servers Operational
New York NYJ001 Bare Metal Servers Operational
New York NYJ001 Cloud Servers Operational
Amsterdam AMS01 Bare Metal Servers Operational
Amsterdam AMS01 Cloud Servers Operational
Singapore SIN001 Bare Metal Servers Operational
Singapore SIN001 Cloud Servers Operational
Hong Kong HKG004 Bare Metal Servers Operational
Hong Kong HKG004 Cloud Servers Operational
Amsterdam AMS2 Data Center Operational
INAP Customer Tools Operational
Ticketing systems Operational
Phone Support Operational
Customer portal Operational
INAP website ? Operational
Horizon Dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Veeam Cloud Connect service updates Jun 8, 2023 17:00-21:00 CDT
We will be running updates to the Veeam Cloud Connect services, and expect it to take no more than 4 hours.
Posted on Jun 05, 2023 - 17:09 CDT
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023
[AMS] Storage Switch Issue A05.R01.B04
Resolved - This incident has been resolved and the storage switches are online.
Jun 3, 11:04 CDT
Investigating - Our network engineers have discovered a possible outage with the storage switches located in the cabinet A05.R01.B04. We will post more information regarding specifics shortly.

Thank you for your patience in this matter.
Jun 3, 10:52 CDT
Jun 2, 2023

No incidents reported.

Jun 1, 2023
Platform Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 23:01 CDT
Scheduled - This message is an advisory regarding upcoming scheduled maintenance.

Start Time: Wednesday, May 31, 2023, 11:00 PM CST (UTC-5)
End Time: Thursday, June 1, 2023, 01:00 AM CST (UTC-5)

Impact: Interruption to INAP INblue Portal and API

Event description: INAP engineers will perform preventative maintenance on network infrastructure which services the support platform. There will be no impact on client systems during this activity. The INblue Portal, API interfaces and managed monitoring services may be unavailable for up to 2 hours.
May 24, 10:12 CDT
May 31, 2023
May 30, 2023
R1soft backup infrastructure maintenance
Completed - The scheduled maintenance has been completed.
May 30, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 12:00 CDT
Scheduled - This message is an advisory regarding an upcoming scheduled maintenance to be performed on INAP R1soft backup infrastructure. Backup services will be offline for roughly one hour during this window as maintenance is performed, but will resume as scheduled shortly after.

Start Time: 12:00 CDT Tuesday May 30th
End Time: 13:00 CDT Tuesday May 30th
Event Location: CHG1, PHX1
Impact: Brief interruption any scheduled backup services scheduled during this timeframe

You can stay updated throughout the window on our INAP Status website:

https://ot.inap.com

Thank you,
INAP Technical Support
May 26, 10:42 CDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

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