INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
LEAP3 ? Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
CT-1 ? Operational
NYJ-4 Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Miscellaneous Systems Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019

No incidents reported.

Jun 17, 2019
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:01 CDT
Scheduled - We will be performing maintenance to the management layer in VPC in PHX-1. Management of resources and DRaaS will be intermittent during this time. Once complete, DRaaS RPOs will catch up. Production resources will not be affected.
Jun 14, 13:48 CDT
Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019
Completed - The scheduled maintenance has been completed.
Jun 12, 04:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:30 CDT
Scheduled - We will be undergoing an upgrade to the management plane of our VPC platform. Production services will not be impacted but management access will be unavailable externally during this window.
Jun 7, 15:39 CDT
Jun 11, 2019
Completed - The scheduled maintenance has been completed.
Jun 11, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:00 CDT
Scheduled - We will be performing regular maintenance of our Veeam Cloud Connect (VCC) clusters in both Chicago and Phoenix. Connections to the clusters during this time will be intermittent, but any ongoing connections should automatically re-establish once the maintenance is completed.
Jun 5, 10:22 CDT
Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019
Resolved - Phoenix VCC is now back online and functional. We are continuing to monitor for any potential issues.
Jun 6, 18:47 CDT
Investigating - Due to some ongoing connection issues on our Phoenix VCC environment, we are immediately rebooting a server. This will cause all jobs currently running to fail, and the repos to be unavailable for approximately 30 minutes.
Jun 6, 18:25 CDT
Jun 5, 2019

No incidents reported.