INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
LEAP3 ? Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
NYJ-4 Operational
LON-8 ? Operational
SEF-3 ? Operational
WDC-2 ? Operational
ACS - Atlanta Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Managed Storage (MH) Operational
Managed Storage - ACS ? Operational
Managed Storage - DAL006 ? Operational
Managed Storage - NYJ004 ? Operational
Managed Storage - SJE011 ? Operational
Bare Metal Services Operational
San Jose SJC01 Bare Metal Servers Operational
San Jose SJC01 Cloud Servers Operational
Dallas DA01 Bare Metal Servers Operational
Dallas DA01Cloud Servers Operational
New York NYJ001 Bare Metal Servers Operational
New York NYJ001 Cloud Servers Operational
Amsterdam AMS01 Bare Metal Servers Operational
Amsterdam AMS01 Cloud Servers Operational
Singapore SIN001 Bare Metal Servers Operational
Singapore SIN001 Cloud Servers Operational
Hong Kong HKG004 Bare Metal Servers Operational
Hong Kong HKG004 Cloud Servers Operational
INAP Customer Tools Operational
Ticketing systems Operational
Phone Support Operational
Customer portal Operational
INAP website ? Operational
Horizon Dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Engineers will replace a public network top of rack switch in cabinet cr130.s101.12.24. Servers in this cabinet will observe approximately 20 minutes of public network connectivity loss.
Posted on Oct 19, 13:15 CDT
Past Incidents
Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 00:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 CDT
Scheduled - INAP will perform impacting maintenance to the Virtual Private Cloud platform in Chicago, conducting power augmentations and software updates to the cluster. During this event, virtual machines within customer environments will be gracefully powered down for a period up to 1 hour. INAP will make every effort to restore service quicker, if possible.
Sep 29, 14:58 CDT
Oct 13, 2021
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Completed - The scheduled maintenance has been completed.
Oct 8, 02:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:00 CDT
Scheduled - INAP will perform an emergency network maintenance affecting a set of Internet connections at the NYC facility (Legacy SingleHop). Specifically To clear a fault condition, INAP engineers will replace fibers and transceivers in the Internet path. Customers may experience routing reconvergence and time outs during the event.
Oct 7, 16:41 CDT