INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
SingleHop API
Operational
AI Infrastructure
Operational
CHI-3 Veeam Cloud Connect
Operational
PHX-1 Veeam Cloud Connect
Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
NYJ001 Operational
DA01 Operational
SJC01 Operational
AMS01 Operational
Data Centers - Network and Power Uptime Operational
CHI-3
Operational
PHX-1
Operational
NYC-1
Operational
AMS-1
Operational
AMS-2 Operational
NYJ-4 Operational
LON-8
Operational
SEF-3
Operational
WDC-2
Operational
SIN3 Operational
ACS - 250 Williams St.
Operational
AMS004 - Luttenbergweg 4
Operational
BSN003 - 50 Inner Belt Rd.
Operational
CHG - 350 E Cermak Rd.
Operational
DAL006 - 1221 Coit Rd.
Operational
FRA002 - Gutleutstrasse 310
Operational
HKG003 - 1 Wang Wo Tsai St
Operational
LAX014 - 3690 Redondo Beach Ave.
Operational
LON003 - 11 Hanbury Street
Operational
MIA003 - 50 NE 9th St.
Operational
NYJ004 - 1 Enterprise Ave. N.
Operational
NYM007 - 111th 8th Ave
Operational
PHX - 2500 West Frye Rd.
Operational
PHX004 - 2121 South Price Rd.
Operational
SEF - 140 4th Ave.
Operational
SEF003 - 3355 S. 120th Pl.
Operational
SFO002 - 365 Main St.
Operational
SIN001 - 20 Ayer Rajah Crescent
Operational
SJE - 11 Great Oaks Blvd.
Operational
SJE011 - 2151 Mission College Blvd.
Operational
SYD001 - 639 Gardeners Road
Operational
WDC002 - 21711 Filigree Ct.
Operational
DAL2 Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Managed Storage (MH) Operational
Managed Storage - ACS
Operational
Managed Storage - DAL006
Operational
Managed Storage - NYJ004
Operational
Managed Storage - SJE011
Operational
Bare Metal Services Operational
San Jose SJC01 Bare Metal Servers Operational
San Jose SJC01 Cloud Servers Operational
Dallas DA01 Bare Metal Servers Operational
Dallas DA01Cloud Servers Operational
New York NYJ001 Bare Metal Servers Operational
New York NYJ001 Cloud Servers Operational
Amsterdam AMS01 Bare Metal Servers Operational
Amsterdam AMS01 Cloud Servers Operational
Singapore SIN001 Bare Metal Servers Operational
Singapore SIN001 Cloud Servers Operational
Hong Kong HKG004 Bare Metal Servers Operational
Hong Kong HKG004 Cloud Servers Operational
Amsterdam AMS2 Data Center Operational
INAP Customer Tools Operational
Ticketing systems Operational
Phone Support Operational
Customer portal Operational
INAP website
Operational
Horizon Dashboard
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023
Completed - The scheduled maintenance has been completed.
Sep 17, 07:00 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 17, 04:26 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:00 CDT
Scheduled - The INAP engineers will be performing an equipment move to another cage. All clients affected have been notified of the scheduled maintenance. With work of this kind there is a possibility of an unforeseen situation to arise, though every effort is being made to ensure this will be a non-impacting maintenance to other clients in our WDC (Ashburn) facility.
Sep 15, 11:13 CDT
Sep 16, 2023
Completed - The scheduled maintenance has been completed.
Sep 16, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 18:00 CDT
Scheduled - Type: Emergency Maintenance - CHG0049513
Site: Phoenix\AZP-1

Planned Start: 2023-09-05 17:00:00 MST
Planned End: 2023-09-15 23:00:00 MST

Reason for Change: Our Upstream Electrical Utility provider will be replacing power poles and lines the 69kv system lines feeding the AZP1 and AZP2 buildings.

Impact: This will require that the campus be single sourced above the onsite utility provided substations. There will be 2 separate shut downs -One for 4 days and One for 2 days. Once work is completed all systems will be returned to normal. All systems downstream of the substations will remain in normal configurations.

Sep 5, 16:32 CDT
Sep 15, 2023

No incidents reported.

Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:00 CDT
Scheduled - This message is an advisory regarding an upcoming scheduled maintenance to be performed in the Amsterdam data center network infrastructure.

Start Time: Thursday September 14, 2023, 23:00 CEST (UTC+2)
End Time: Friday September 15, 2023, 03:00 CEST (UTC+2)
Event Location: Amsterdam data center
Impact: No Impact - Network redundancy connectivity loss

Event description: INAP will upgrade the software on the top-of-rack SAN switches in a single server cabinet in the Amsterdam data center. No impact is expected, though client servers in the affected cabinet will experience a loss of network-level redundancy for the duration of the maintenance.

Sep 7, 16:24 CDT
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.