INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
NYJ001 Operational
DA01 Operational
SJC01 Operational
AMS01 Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
AMS-2 Operational
NYJ-4 Operational
LON-8 ? Operational
SEF-3 ? Operational
WDC-2 ? Operational
SIN3 Operational
ACS - 250 Williams St. ? Operational
AMS004 - Luttenbergweg 4 ? Operational
BSN003 - 50 Inner Belt Rd. ? Operational
CHG - 350 E Cermak Rd. ? Operational
DAL006 - 1221 Coit Rd. ? Operational
FRA002 - Gutleutstrasse 310 ? Operational
HKG003 - 1 Wang Wo Tsai St ? Operational
LAX014 - 3690 Redondo Beach Ave. ? Operational
LON003 - 11 Hanbury Street ? Operational
MIA003 - 50 NE 9th St. ? Operational
NYJ004 - 1 Enterprise Ave. N. ? Operational
NYM007 - 111th 8th Ave ? Operational
PHX - 2500 West Frye Rd. ? Operational
PHX004 - 2121 South Price Rd. ? Operational
SEF - 140 4th Ave. ? Operational
SEF003 - 3355 S. 120th Pl. ? Operational
SFO002 - 365 Main St. ? Operational
SIN001 - 20 Ayer Rajah Crescent ? Operational
SJE - 11 Great Oaks Blvd. ? Operational
SJE011 - 2151 Mission College Blvd. ? Operational
SYD001 - 639 Gardeners Road ? Operational
WDC002 - 21711 Filigree Ct. ? Operational
DAL2 Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Managed Storage (MH) Operational
Managed Storage - ACS ? Operational
Managed Storage - DAL006 ? Operational
Managed Storage - NYJ004 ? Operational
Managed Storage - SJE011 ? Operational
Bare Metal Services Operational
San Jose SJC01 Bare Metal Servers Operational
San Jose SJC01 Cloud Servers Operational
Dallas DA01 Bare Metal Servers Operational
Dallas DA01Cloud Servers Operational
New York NYJ001 Bare Metal Servers Operational
New York NYJ001 Cloud Servers Operational
Amsterdam AMS01 Bare Metal Servers Operational
Amsterdam AMS01 Cloud Servers Operational
Singapore SIN001 Bare Metal Servers Operational
Singapore SIN001 Cloud Servers Operational
Hong Kong HKG004 Bare Metal Servers Operational
Hong Kong HKG004 Cloud Servers Operational
Amsterdam AMS2 Data Center Operational
INAP Customer Tools Operational
Ticketing systems Operational
Phone Support Operational
Customer portal Operational
INAP website ? Operational
Horizon Dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Resolved - This incident has been resolved.
Feb 2, 15:56 CST
Investigating - We lost redundant top of rack switch with servers located in this Cage 200 - Cloud Hosting Row 01: Row 01, Cabinet 08. We will post more information regarding specifics shortly. There should not be any expected impact.

Thank you for your patience in this matter.

Feb 1, 20:32 CST
Feb 1, 2023
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Completed - Maintenance has been completed, all services should be operating normally.
Jan 27, 16:18 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:00 CST
Scheduled - We will be rebooting the cloud connect services for a configuration change. This process should not take more than 1 hour. Any active jobs will fail, but should succeed on retry.
Jan 25, 15:05 CST
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.