INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
LEAP3 ? Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
CT-1 ? Operational
NYJ-4 Operational
LON-8 ? Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Miscellaneous Systems Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019
Completed - This has now been completed, if you run into any connection issues please open a case with our support team. Thanks!
Sep 18, 21:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 CDT
Scheduled - We will be performing scheduled maintenance on our Veeam Cloud Connect infrastructure in both Chicago and Phoenix. This will have no impact on the Veeam service and is an update to the underlying infrastructure. During this time Cloud Connect assets will be intermittently available. Once the maintenance is complete all interrupted jobs should automatically restart. If you run into any issues after this maintenance please contact our support team.
Sep 16, 09:16 CDT
Sep 17, 2019

No incidents reported.

Sep 16, 2019
Resolved - The APC device has been replaced and the servers are back online at this time.
Sep 16, 07:02 CDT
Identified - A partial outage has occurred in cabinet CR130.101.12.19 due to a few ports on the APC device which has caused a few servers go offline. The APC device is being replaced and the servers will be back online shortly.
Sep 16, 06:35 CDT
Sep 15, 2019
Resolved - The maintenance has been completed and the private networking switch for this cabinet is back online at this time.
Sep 15, 08:24 CDT
Investigating - An emergency maintenance had to be performed due to an APC failure in a single cab (cr130.101.12.20) which only impacted private networking for the servers connected to the private switch.
Sep 15, 08:21 CDT
Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019
Completed - The scheduled maintenance has been completed.
Sep 7, 23:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 21:30 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 4, 12:43 CDT
Scheduled - Event Date: Saturday, September 7th, 2016, 21:30PM – Sunday September 8th 02:00AM CST Location: CHI-3
Impact: No Downtime Expected

Event:
Network Engineering will be upgrading the switching software on our storage core platform. No impact is expected to services as there are multiple layers of redundancy in the architecture.
Storage Engineering will update OS version and upgrade capacity on Storage arrays.
With any storage environment change there is a possibility of an unforeseen situation to arise, though every effort is being made to ensure this will be a non-impacting maintenance.
You can stay updated throughout the window on our INAP Status website:

http://ot.inap.com/
Sep 4, 12:42 CDT