INAP Status

INAP Operational Transparency

All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational

SingleHop API

Operational

AI Infrastructure

Operational

CHI-3 Veeam Cloud Connect

Operational

PHX-1 Veeam Cloud Connect

Operational

CHI-3 Zerto DRaaS Operational

PHX-1 Zerto DRaaS Operational

NYC-1 Zerto DRaaS Operational

NYJ001 Operational

DA01 Operational

SJC01 Operational

AMS01 Operational

Data Centers - Network and Power Uptime Operational

CHI-3

Operational

PHX-1

Operational

NYC-1

Operational

AMS-1

Operational

AMS-2 Operational

NYJ-4 Operational

LON-8

Operational

SEF-3

Operational

WDC-2

Operational

SIN3 Operational

ACS - 250 Williams St.

Operational

AMS004 - Luttenbergweg 4

Operational

BSN003 - 50 Inner Belt Rd.

Operational

CHG - 350 E Cermak Rd.

Operational

DAL006 - 1221 Coit Rd.

Operational

FRA002 - Gutleutstrasse 310

Operational

HKG003 - 1 Wang Wo Tsai St

Operational

LAX014 - 3690 Redondo Beach Ave.

Operational

LON003 - 11 Hanbury Street

Operational

MIA003 - 50 NE 9th St.

Operational

NYJ004 - 1 Enterprise Ave. N.

Operational

NYM007 - 111th 8th Ave

Operational

PHX - 2500 West Frye Rd.

Operational

PHX004 - 2121 South Price Rd.

Operational

SEF - 140 4th Ave.

Operational

SEF003 - 3355 S. 120th Pl.

Operational

SFO002 - 365 Main St.

Operational

SIN001 - 20 Ayer Rajah Crescent

Operational

SJE - 11 Great Oaks Blvd.

Operational

SJE011 - 2151 Mission College Blvd.

Operational

SYD001 - 639 Gardeners Road

Operational

WDC002 - 21711 Filigree Ct.

Operational

DAL2 Operational

Virtual Private Cloud Infrastructure Operational

CHI-3 Virtual Private Cloud Operational

PHX-1 Virtual Private Cloud Operational

NYC-1 Virtual Private Cloud Operational

Public Cloud Infrastructure Operational

CHI-3 Public Cloud Operational

AMS-1 Public Cloud Operational

PHX-1 Public Cloud Operational

Managed Storage (MH) Operational

Managed Storage - ACS

Operational

Managed Storage - DAL006

Operational

Managed Storage - NYJ004

Operational

Managed Storage - SJE011

Operational

Bare Metal Services Operational

San Jose SJC01 Bare Metal Servers Operational

San Jose SJC01 Cloud Servers Operational

Dallas DA01 Bare Metal Servers Operational

Dallas DA01Cloud Servers Operational

New York NYJ001 Bare Metal Servers Operational

New York NYJ001 Cloud Servers Operational

Amsterdam AMS01 Bare Metal Servers Operational

Amsterdam AMS01 Cloud Servers Operational

Singapore SIN001 Bare Metal Servers Operational

Singapore SIN001 Cloud Servers Operational

Hong Kong HKG004 Bare Metal Servers Operational

Hong Kong HKG004 Cloud Servers Operational

Amsterdam AMS2 Data Center Operational

INAP Customer Tools Operational

Ticketing systems Operational

Phone Support Operational

Customer portal Operational

INAP website

Operational

Horizon Dashboard

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

WDC (Ashburn) - Cage Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 07:00 CDT

Verifying - Verification is currently underway for the maintenance items.
Sep 17, 04:26 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:00 CDT

Scheduled - The INAP engineers will be performing an equipment move to another cage. All clients affected have been notified of the scheduled maintenance. With work of this kind there is a possibility of an unforeseen situation to arise, though every effort is being made to ensure this will be a non-impacting maintenance to other clients in our WDC (Ashburn) facility.
Sep 15, 11:13 CDT

Sep 16, 2023

PHX Emergency Maintenance - CHG0049513

Completed - The scheduled maintenance has been completed.
Sep 16, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 18:00 CDT

Scheduled - Type: Emergency Maintenance - CHG0049513
Site: Phoenix\AZP-1

Planned Start: 2023-09-05 17:00:00 MST
Planned End: 2023-09-15 23:00:00 MST

Reason for Change: Our Upstream Electrical Utility provider will be replacing power poles and lines the 69kv system lines feeding the AZP1 and AZP2 buildings.

Impact: This will require that the campus be single sourced above the onsite utility provided substations. There will be 2 separate shut downs -One for 4 days and One for 2 days. Once work is completed all systems will be returned to normal. All systems downstream of the substations will remain in normal configurations.
Sep 5, 16:32 CDT

Sep 15, 2023

No incidents reported.

Sep 14, 2023

Amsterdam Storage Network Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:00 CDT

Scheduled - This message is an advisory regarding an upcoming scheduled maintenance to be performed in the Amsterdam data center network infrastructure.

Start Time: Thursday September 14, 2023, 23:00 CEST (UTC+2)
End Time: Friday September 15, 2023, 03:00 CEST (UTC+2)
Event Location: Amsterdam data center
Impact: No Impact - Network redundancy connectivity loss

Event description: INAP will upgrade the software on the top-of-rack SAN switches in a single server cabinet in the Amsterdam data center. No impact is expected, though client servers in the affected cabinet will experience a loss of network-level redundancy for the duration of the maintenance.
Sep 7, 16:24 CDT

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.