INAP Operational Transparency
All Systems Operational

About This Site

The network and cloud service status information on this site currently applies to the following INAP data centers (formerly SingleHop Data Centers): CHI-3, PHX-1, NYC-1, AMS-1, CT-1. Additional INAP services and data centers will be added soon. Click subscribe above for automatic network status and operational updates.

Cloud Services Operational
LEAP3 ? Operational
SingleHop API ? Operational
AI Infrastructure ? Operational
CHI-3 Veeam Cloud Connect ? Operational
PHX-1 Veeam Cloud Connect ? Operational
CHI-3 Zerto DRaaS Operational
PHX-1 Zerto DRaaS Operational
NYC-1 Zerto DRaaS Operational
Data Centers - Network and Power Uptime Operational
CHI-3 ? Operational
PHX-1 ? Operational
NYC-1 ? Operational
AMS-1 ? Operational
NYJ-4 Operational
LON-8 ? Operational
SEF-3 ? Operational
WDC-2 ? Operational
Virtual Private Cloud Infrastructure Operational
CHI-3 Virtual Private Cloud Operational
PHX-1 Virtual Private Cloud Operational
NYC-1 Virtual Private Cloud Operational
Public Cloud Infrastructure Operational
CHI-3 Public Cloud Operational
AMS-1 Public Cloud Operational
PHX-1 Public Cloud Operational
Managed Storage (MH) Operational
Managed Storage - ACS ? Operational
Managed Storage - DAL006 ? Operational
Managed Storage - NYJ004 ? Operational
Managed Storage - SJE011 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 15, 2021

No incidents reported today.

May 14, 2021
Completed - The scheduled maintenance has been completed.
May 14, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:01 CDT
Scheduled - Engineers will be conducting emergency replacement on a private network top of rack switch in cabinet CR130.101.10.17.  Servers in this cabinet will experience up to 30 minutes private network connectivity loss.  Public network connectivity will be unaffected.
May 14, 15:00 CDT
May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Completed - The scheduled maintenance has been completed.
May 11, 00:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:01 CDT
Scheduled - Engineers will perform non-impacting network maintenance activities on a core switch in the Chicago datacenter. Due to the nature of the upgrade and the configuration of the infrastructure, network level redundancy will be reduced but no service impact is expected. However, as with all maintenance activity, you should take appropriate steps to be prepared in the event of unexpected interruption.
May 7, 14:24 CDT
May 10, 2021
May 9, 2021
Resolved - All servers and devices in the affected cabinet are fully functional and stable. At this time we consider this issue resolved.
May 9, 21:54 CDT
Investigating - We saw a possible outage with servers located in this cabinet. We will post more information regarding specifics shortly.

Thank you for your patience in this matter.
May 9, 20:07 CDT
May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021
Completed - The scheduled maintenance has been completed.
May 2, 12:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 10:00 CDT
Scheduled - INAP – Cloud Storage Platform Upgrade

Event Date: Sunday May 2nd, 2021, 10:00AM – 02:00PM CST
Event Location: Chicago
Impact: No Downtime Expected
Event: During this maintenance, engineers will be applying software update to storage platform

Storage controllers are redundant in nature and will be upgraded one at a time. During the upgrade, there may be a momentary reduction in storage performance.

You can stay updated throughout the window on our INAP Status website:

http://ot.inap.com/
Apr 28, 13:08 CDT
May 1, 2021

No incidents reported.