Phoenix Veeam Cloud Connect Emergency Maintenance
Incident Report for HorizonIQ
Resolved
This emergency maintenance is now complete and all services have returned to normal. If you run into any issues connecting to our Phoenix Veeam Cloud Connect (VCC) instance please don't hesitate to reach out to our support team at https://leap.singlehop.com/
Posted May 20, 2019 - 14:05 CDT
Monitoring
The fix has been applied, we are now testing and monitoring to ensure that everything is functioning properly.
Posted May 20, 2019 - 13:44 CDT
Identified
We have identified an issue with our Phoenix Veeam Cloud Connect instance and will be taking it offline to perform emergency maintenance. Due to the nature of the issue this is an unplanned maintenance. We will update this post as maintenance continues.

Thank you for your understanding.
Posted May 20, 2019 - 12:40 CDT
This incident affected: Virtual Cloud Platforms (Phoenix - Cloud Connect Backup Service).