The reboot of the cluster is complete and connections should be re-established automatically. The issue is remaining open while we verify the status of services post-reboot. If you have issues connecting please reach out to our support team.
Posted May 08, 2020 - 12:12 CDT
In progress
Upon further review it's been determined that a reboot is still necessary. This will be done shortly and VCC services should be restored within 30 minutes.
Posted May 08, 2020 - 11:47 CDT
Verifying
We are postponing the reboot as we believe to have discovered a fix that doesn't require a reboot. All VCC connections will remain active. This issue will remain in 'Verifying' state while we ensure a reboot won't ultimately be required.
Posted May 08, 2020 - 11:33 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2020 - 11:30 CDT
Scheduled
We will be taking Chicago VCC services offline for an hour while we investigate some backend database issues. This will be done during low traffic hours so as to reduce the impact to clients. If your backup runs overnight you will not be effected by this maintenance. If you have backup jobs running during the scheduled maintenance, they will restart once the maintenance is complete.