We're currently investigating a partial outage with servers located in cabinet [Chi-3] [cr130.101.13.6]

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Oct 15, 2020 - 02:53 CDT

Monitoring

All servers and devices in the affected cabinet are once again fully powered. At this time we consider this issue resolved.

Posted Oct 15, 2020 - 02:51 CDT

Identified

We've identified the issue as a faulty power distribution unit in the affected cabinet. We are working to fix the problem.

Posted Oct 15, 2020 - 01:46 CDT

Investigating

We see an outage with servers located in this cabinet. We will post more information regarding specifics shortly.

Thank you for your patience in this matter.

Posted Oct 15, 2020 - 01:26 CDT

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).