Network Disturbance in the NYM/NYJ Markets

Incident Report for HorizonIQ

Resolved

Our upstream provider has successfully repaired the affected fiber. We have confirmed that the circuit is restored and working as expected.

Posted Jun 22, 2021 - 13:55 CDT

Identified

At approximately 1:05am EST, the INAP NOC received alerts advising that there was a network disturbance in the NYM/NYJ markets. We have been working with one of our upstream providers and they have investigated this network event between Secaucus NJ and New York Metro. Our upstream provider has identified a fiber cut and is currently working to get the fiber repaired. We will provide further updates as they become available.

Posted Jun 22, 2021 - 07:46 CDT