HorizonIQ Status - CHI-3 - Investigating a potential issue on the chi3 private network

CHI-3 - Investigating a potential issue on the chi3 private network

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Feb 20, 2020 - 22:05 CST

Monitoring

We have identified the source of the problem and can confirm that services were restored and are expected to be stable. The area of impact included portions of private network connectivity, as well as Internet availability to some Dedicated Private Cloud deployments. The impact occurred between 7:37pm and 7:42pm. We're continuing to closely monitor and ensure stability.

Posted Feb 20, 2020 - 20:31 CST

Investigating

We are investigating a potential issue on the Chicago Private Network.

Posted Feb 20, 2020 - 19:53 CST

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).