Connection issues with some cloud gateways

Incident Report for HorizonIQ

Resolved

This has been completed.

Posted Mar 15, 2019 - 12:02 CDT

Identified

An issue has been identified causing some connection issues with a small number of cloud gateways. To ensure optimal performance, we're working to correct this issue now. This may cause some connection resets, any active jobs will resume on another gateway.

We'll update this when the work is complete.

Posted Mar 15, 2019 - 11:56 CDT

This incident affected: Virtual Cloud Platforms (Chicago - Cloud Connect Backup Service).