LEAP3 / Ticketing System Problem

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Apr 16, 2019 - 17:35 CDT

Investigating

We're currently experiencing a problem with our ticketing system within LEAP3. Symptoms include the inability to create, view or respond to our staff from within the platform. Our engineering staff is aware of the issue and working to restore functionality. In the meantime, if you do require assistance, we highly encourage you to contact our technical support staff at 866-349-1027.

Posted Apr 16, 2019 - 15:50 CDT

This incident affected: Customer Tools (Compass API).