Cabinet Outage in CHI-3 cr130.101.7.3

Incident Report for HorizonIQ

Resolved

The faulty PDU has been replaced and all affected client services appear to be online and fully functional. This issue is now considered resolved.

Posted Sep 07, 2020 - 09:50 CDT

Identified

We've identified a faulty power distribution unit in this cabinet. On-site technicians are working to replace the faulty device.

Posted Sep 07, 2020 - 09:24 CDT

Investigating

We've identified a possible outage with servers located in this cabinet. We will post more information regarding specifics shortly.

Thank you for your patience in this matter.

Posted Sep 07, 2020 - 09:19 CDT

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).