Chicago/Phoenix Inter-connect Outage
Incident Report for INAP
Resolved
This incident has been resolved.
Posted Jan 10, 2023 - 14:38 CST
Monitoring
We've implemented a solution and service should now be fully functional. We'll continue to monitor closely.
Posted Jan 09, 2023 - 16:42 CST
Identified
We've identified the issue as an outage on our upstream provider's network. We're working with them to gather more detail. This outage has caused issues with DNS resolution from Chicago client servers, however a workaround is now in place that should restore DNS functionality. Direct Chicago/Phoenix connectivity remains out of service.
Posted Jan 09, 2023 - 12:41 CST
Investigating
INAP has identified a problem with connectivity between the Chicago and Phoenix data centers. We are currently investigating the issue and will provide further updates as soon as possible.
Posted Jan 09, 2023 - 11:53 CST
This incident affected: Data Centers - Network and Power Uptime (CHI-3, PHX-1).