Phoenix - Private Network / Dedicated Private Cloud Interruption
Incident Report for HorizonIQ
Resolved
This incident has been resolved.
Posted Jul 28, 2019 - 09:56 CDT
Monitoring
We have restored operation of redundant elements in the network. Services remain stable since the incident and we're continuing to closely monitor the situation.
Posted Jul 27, 2019 - 23:37 CDT
Identified
We have identified the fault and isolated it from the network. At the present time, services should be restored. We're still investigating the cause and working to ensure services are stable.
Posted Jul 27, 2019 - 22:28 CDT
Investigating
We're currently troubleshooting a network connectivity issue around the bare metal private network and Dedicated Private Cloud infrastructure in our Phoenix facility. We will update this message as further information becomes available.
Posted Jul 27, 2019 - 22:22 CDT
This incident affected: Bare Metal and Dedicated Cloud Services (Phoenix).