LEAP3 / Ticketing System Maintenance

Scheduled Maintenance Report for HorizonIQ

Completed

The scheduled maintenance has been completed.

Posted Jan 10, 2020 - 03:30 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 10, 2020 - 01:30 CST

Scheduled

During this event, software updates will be applied to our CRM platform. As a result, tickets and potentially other components may be unavailable via the LEAP3 portal and Dropzone API while the work is performed.

Customer servers and cloud infrastructure will not be impacted by this event. If you do require assistance during this period, we highly encourage you to contact our technical support staff at 866-349-1027.

Posted Jan 09, 2020 - 14:53 CST

This scheduled maintenance affected: Customer Tools (Compass API).