Connectivity Issues in CHI3 Datacenter

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Feb 17, 2020 - 16:42 CST

Monitoring

The root cause has been identified and remediated. All services should be fully functional at this time, though we are still monitoring the situation closely.

Posted Feb 17, 2020 - 13:24 CST

Investigating

We are currently analyzing possible connectivity issues affecting certain network infrastructure components in the CHI3 datacenter. We will post more information regarding specifics shortly.

Thank you for your patience in this matter.

Posted Feb 17, 2020 - 13:15 CST

This incident affected: Bare Metal and Dedicated Cloud Services (Chicago).