The outage that impacted customers in the NYJ Data Center has been resolved. We are continuing to monitor the data center and upstream providers and will advise if any additional issues exist.
Thank you,
HorizonIQ Technical Support Department
Posted Apr 02, 2024 - 14:55 CDT
Investigating
Dear HorizonIQ Customer,
We are experiencing intermittent network connectivity issues affecting our Seacaucus, New Jersey datacenter at this time. Our upstream provider is aware and have been engaged with our network engineering team. We are working diligently to stabilize connectivity to services in this location and we will continue to provide further updates as progress is made.
Posted Apr 02, 2024 - 11:12 CDT
This incident affected: Managed Storage Services (New Jersey - Block Storage), Bare Metal and Dedicated Cloud Services (New Jersey), and Virtual Cloud Platforms (New Jersey - Virtual Private Cloud, New Jersey - Disaster Recovery Service).