Ticketing system outage
Incident Report for INAP
Resolved
Hello,

This has been resolved. Please disregard the previous message and simply use leap.singlehop.com for all future ticket system requests.
Posted 4 months ago. May 09, 2019 - 20:46 CDT
Update
Hello,

leap.singlehop.com is available for use at this time. Please note that leap.singlehop.net is still unreachable, so while we investigate this further, please utilize leap.singlehop.com instead to submit and reply to tickets.
Posted 4 months ago. May 09, 2019 - 19:41 CDT
Identified
Hello,

Our ticketing system is currently unavailable. This is being reviewed and should be back online momentarily. In the meantime, please reach out to our phone support line if you require technical assistance: (866) 817-2811.
Posted 4 months ago. May 09, 2019 - 19:05 CDT
This incident affected: Cloud Services (LEAP3).