LEAP3 / Ticketing System Problem

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Jul 22, 2019 - 17:39 CDT

Monitoring

Our team has identified and resolved the issue, and we're currently monitoring closely to ensure stability. Thank you for your patience.

Posted Jul 22, 2019 - 14:20 CDT

Investigating

Our engineering team is currently aware of a problem with our LEAP3 portal. Currently, customers may have trouble accessing tickets or server inventory. We're currently working to repair the issue and will update this post with any further information as it becomes available.

Posted Jul 22, 2019 - 14:18 CDT

This incident affected: Customer Tools (Compass API).