Server Connectivity between Multiple Locations
Incident Report for INAP
Resolved
This incident has been resolved.
Posted Jul 01, 2022 - 01:37 CDT
Monitoring
A primary fiber optic path has been re-spliced and all backbone connections have been restored. All Cloud services should now be operating normally at this time. Engineering teams continue to monitor to validate stability as redundant paths are also restored.
Posted Jul 01, 2022 - 00:58 CDT
Update
DNS resolution problems from the Chicago data center have been addressed and resolved. We are still continuing to experience network isolation between sites and working with our fiber carrier to resolve this as quickly as possible. No ETA is available as of yet.
Posted Jun 30, 2022 - 23:08 CDT
Identified
We've currently identified an outage to network connectivity between data centers listed below. In addition, servers in the Chicago data center may be experiencing problems reaching INAP resolvers for DNS name resolution. We're working diligently with the team to attempt restoration of services as swiftly as possible.
Posted Jun 30, 2022 - 22:35 CDT
This incident affected: Data Centers - Network and Power Uptime (CHI-3, PHX-1, AMS-1) and Cloud Services (CHI-3 Veeam Cloud Connect, PHX-1 Veeam Cloud Connect, CHI-3 Zerto DRaaS, PHX-1 Zerto DRaaS).